Community Outreach
The Mayor's Office of Neighborhoods (MON) is the community outreach arm of the Mayor’s Office. MON staff is dedicated exclusively to working with constituents and community groups to ensure that their needs and concerns are addressed. MON also helps ensure that city government and particularly, the Office of the Mayor remains available and accessible to the constituents it serves.
Neighborhood Liaisons are the Mayor’s representatives in the community. They are assigned to specific geographic areas of the city and are tasked with building productive, working relationships with community leaders and constituents. Liaisons regularly attend community association meetings to listen and respond to neighborhood concerns that can be addressed through city services and resources. They are a valuable source of information and assistance to neighborhoods throughout Baltimore. Additionally, MON staff routinely participates in community events and activities on behalf of the Mayor to provide resource information and to further connect residents to their local government.
A major component of MON’s outreach efforts are a series of public meetings held periodically throughout the year. These meetings are an opportunity for residents to meet with the Mayor and the heads of various city agencies to discuss concerns specific to their neighborhood.
Outreach to Ethnic Communities
The Mayor's Office of Neighborhoods includes staff that works with Baltimore's ethnic communities to provide a better understanding of the dynamics of these communities and how city services can best address their needs. Liaisons to these communities have first-hand knowledge of and experience with the culture, customs and practices unique to these segments of Baltimore’s population. In addition, they have direct access to all sectors of city government and are capable of bridging the gaps that might otherwise keep residents disconnected from services and resources.