Public Safety & Law

How do I join the Baltimore City Fire Department?

All Inquiries should be directed to the Baltimore City Fire Department’s Community Outreach, Recruitment and Education Division located at 401 E. Fayette Street 6th. fl. (443-984-3878 or 443-984-2632), email bcfd.core@baltimorecity.gov.

How do I contact the State's Attorney's office?

You can contact their office by calling 443-984-6000 or by sending your e-mail to mail@stattorney.org.

City agency
Criminal Justice
How do I contact the Baltimore City Police Department?

For any emergency please call 9-1-1. If you have a specific question about your neighborhood please call your Patrol District office.

City agency
Criminal Justice
Where can I find information about CitiWatch cameras?

CitiWatch Services provides state-of-the-art CCTV cameras throughout the City of Baltimore in an effort to assist Police and other City agencies with public safety. The cameras are monitored 24 hours a day and 365 days a year by certfied CCTV monitors with law enforcement backgrounds. The following links provide more information about CitiWatch Services and all camera locations. If you would like to request a camera in your neighborhood contact your Patrol District office.

City agency
Criminal Justice
How do I get a protective order?

If you have been a victim of domestic violence and are interested in seeking a protect order you can find more information on the Mayor's Office on Criminal Justice's (MOCJ) web site. There are several organizations in Baltimore providing assistance to victims of domestic violence who can help navigate the process and provide additional resources. You can also visit the MOCJ web site to see a full list of organizations and their contact information. Here are two organizations from that list that can help:

  • Turnaround Inc. 443-279-0379
  • House of Ruth 410-889-7884
City agency
Criminal Justice
How do I get assistance with legal matters?

There are several organizations offering pro-bono legal services to Baltimore City residents. If you are unable to afford representation these organizations can help: Legal Aid Bureau, Inc. 410-951-7777, Pro Bono Resource Center of Maryland 410-837-9379, Homeless Persons Representation Project, Inc. 410-685-6589 ext. 114, House of Ruth Domestic Violence Legal Clinic 410-554-8463, Maryland Volunteer Lawyers Service, Inc. 410-547-6537, St. Ambrose Legal Services 410-366-8550 ext. 249.

City agency
Criminal Justice
Where can I find information about Operation Crime Watch?

Operation Crime Watch is designed to prevent and reduce crime in Baltimore by creating and supporting neighborhood-based block watch and citizen patrol programs through a partnership between the citizens of Baltimore, the Mayor's Office on Criminal Justice, the Baltimore City Police Department and the Washington/Baltimore High Intensity Drug Trafficking Area (HIDTA). Citizens and police officers will support each other in preventing and reducing crime thorugh more effective communication and by creating problem-solving relationships appropriate to each community.

City agency
Criminal Justice
How do I get a Crime Watch sign for my neighborhood?

Contact the Mayor's Office on Criminal Justice to inquire about Crime Watch signs. Learn more about Operation Crime Watch on the Four Steps To Fighting Crime web site.

City agency
Criminal Justice
How can I locate emergency shelters?

Many City buildings are designated as emergency shelters, but not all will be operating during an emergency. Please tune into the news (WBAL 1090 AM radio is our primary alerting partner) or check our Facebook and Twitter pages to find the closest, open shelter.

City agency
Mayor's Office of Emergency Management
How can I locate evacuation routes?

All major roads exiting Baltimore City can be used as evacuation routes. The City maintains plans to funnel traffic and allow contra-flow traffic to facilitate evacuation on theses routes. During an evacuation, only a limited number of routes will be used based on the incident. Please tune into the news (WBAL 1090 AM radio is our primary alerting partner) or check our Facebook and Twitter pages to find which evacuation route to use.

City agency
Mayor's Office of Emergency Management
How can I sign up for emergency notifications?

Connect with the Mayor's Office of Emergency Management and get alerts via Facebook, Twitter, eMail and SMS.

City agency
Mayor's Office of Emergency Management
How can I get involved in emergency preparedness?
Learn about emergency preparedness and Community Emergency Response Teams (CERTs) on the Mayor's Office of Emergency Management web site. You can also call 410-396-6188 or e-mail cert@baltimorecity.gov.
City agency
Mayor's Office of Emergency Management
What should I do if I am unable to attend Court on the date that was assigned to me?

For Parking Citations, you can send a written request to Patapsco District Court, 700 East Patapsco Avenue, Baltimore, MD. 21225. Include in your response a brief explanation as to why you are unable to attend on the assigned date, your name, citation number, and tag number. If you would like to discuss this with District Court, contact them at 410-878-8300. For Red Light Camera Citations, you can send a written request to Wabash District Court, 5800 Wabash Avenue, Baltimore, MD. 21215. Include in your response a brief explanation as to why you are unable to attend on the assigned date, your name, citation number, and tag number. If you would like to discuss this with District Court, contact them at 410-878-8000.

City agency
State's Attorney
I received notification from MVA informing me that I could not renew my registration because my tags were flagged by Baltimore City parking. What does this mean?

If a parking citation is not paid within 55 days of receiving your ticket it becomes delinquent and the City notifies MVA. MVA places a "flag" on your registration. Prior to being able to renew your vehicle registration you will need to satisfy all parking fines with the City.

City agency
Finance
How do I pay my parking ticket?

You can pay your parking ticket by mail, over the phone or online. 

City agency
Finance
How do I compose/submit a victim impact statement?

Individuals who live in a community where a crime has occurred have the right to submit what are known as community impact statements, and the State's Attorney's Office strongly encourages community residents to exercise this important right.

City agency
State's Attorney
How do I get an incident report for a fire or an emergency medical incident?

The Baltimore City Fire Department investigates and produces a report on any fire or when someone is treated and transported to a hospital. To obtain a report, you can mail a request to the Fire Department at 401 E. Fayette St, Sixth Floor, Baltimore, MD 21202 ATTN: Incident Reports or you can visit the same location to obtain a report. The cost is $25 payable by check or money order.

City agency
Fire Department
How do I get a fire fighter or fire truck to visit my school?

The Baltimore City Fire Department encourages teachers and schools to invite BCFD to talk about fire safety, smoke alarms, fire prevention and even teach hands-only CPR. To have a BCFD firefighter or apparatus visit your school, please contact BCFD Community Outreach by emailing Capt. Deirdre Weems (deirdre.weems@baltimorecity.gov).

The Office of the Fire Marshal presents lifesaving information which also includes Fire Safety. Presentations include, but are not limited to, Pre-fire Planning, Fire Drills, Safe exits way out (TWO), Meeting Places, (Once Out-Stay Out), Working Smoke Detectors (one on every floor including the basement), keeping matches & lighters out of the reach of minors, Heating equipment safety (space heaters, Kerosene, portable etc.) and other issues that may arise.

City agency
Fire Department
Can I pay my fire related code enforcement fees online?

At this time, fees cannot be paid online. To make a payment, please contact the Office of the Fire Marshal at 410.396.5752.

City agency
Fire Department
How do I pay by phone?

Credit card payments can be made over the phone. Please call the City's payment processing service, Online Resources Corporation(ORCC) at 1-877-729-6269. Please note that a convenience fee will be charged for each payment. You will need the following information to use the automated phone service:

  • Account Number Information
  • Credit Card Information
  • Amount of Payment

Online check payments can be made over the phone. Please call the City's payment processing service, Online Resources Corporation (ORCC) at 1-866-397-4609. Please note that there is no convenience fee for this service. You will need the following information to use the automated phone service:

  • City Billing Account Number
  • Bank Transit Routing number (bottom left-hand corner of your check)
  • Bank Account number (bottom of your check to the right of the routing number)
  • Amount of Payment