Department of Public Works - Contacting the Bureau of Water & Wastewater Working on the main

 

Bureau Head’s Office
Bryan Samuels, Acting Head
(410-396-3500)

Construction Management Division
Michael Schultz, Chief

Environmental Services Division
Ralph Cullison, Chief

Engineering Division
Jaswant Dhupar, Chief

Wastewater Division
Bob Mohr, Chief

Maintenance Division
Ron Brooks, Acting Chief

Revenue Measurement and Billing
John Brewer, Chief

Fiscal Services
Ben Meli, Chief

Click on the Division to obtain a brief summary of its responsibilities.

To report water problems such as low water pressure or a water meter leak,
dial 311 or 410-396-5352.

Additional Baltimore City Services phone numbers

Water and Wastewater Divisional Responsibilities

Office of the Head, Bureau of Water and Wastewater
The Office of the Head of the Bureau of Water and Wastewater provides direct guidance of the Utilities and the implementation of policy and establishment of procedures for the Utilities. In addition, it coordinates all City policies and procedures affecting the Utilities. The Office of the head also recommends rates and annual budget for the Utilities of the Director of Public Works.

Division of Construction Management
The Division of Construction Management is responsible for planning and directing the construction, contract administration, and inspection of infrastructure, dams, bridges, and water and wastewater treatment facilities. The Division reviews construction to assure adherence to codes, costs, progress and quality.

Division of Environmental Services
The Division of Environmental Services is responsible for the storage, treatment and pumping of drinking water to the Baltimore metropolitan area. The Division also contains the laboratories that serve the water treatment plants, wastewater treatment plants, and the industrial pretreatment program. Additional responsibilities include reservoir water quality management, urban water quality management, and industrial pollution control.

Division of Water and Wastewater Engineering
The Division of Water and Wastewater Engineering is responsible for the administration, capital improvement planning, and engineering design for contracts to construct and maintain water and wastewater treatment plants, pumping stations, and the collection and conveyance system. The Division recommends and monitors the Capital Improvement Programs for the Water Utility, reviews development plans and construction drawings, coordinates design and construction of the water and wastewater treatment plants, and provides technical assistance to the Division of Water and Wastewater Maintenance. Additionally, the Division is responsible for administration of Federal and State grants and loans.

Division of Wastewater Facilities
The Division of Wastewater Facilities is responsible for the operation and maintenance of the wastewater treatment plants and pumping stations.

Division of Water and Wastewater Maintenance
The Division of Water and Wastewater Maintenance is responsible for maintenance of water, wastewater and storm water systems. With respect to the Water Utility, the Division maintains the water distribution system in Baltimore City, Baltimore County, and a portion of northern Anne Arundel County. In regard to the Wastewater Utility, the Division maintains over 1,340 miles of sanitary mainline and interceptor sewers, over 35,400 individual sanitary manholes, and over 210,000 sanitary house connections in Baltimore City.

Division of Revenue Measurement and Billing
The Division of Revenue Measurement and Billing is responsible for meter reading, meter maintenance, and utility billing.

Fiscal Services
Supports the Office of the Head of the Bureau of Water and Wastewater.

Tue. July 8, 2008