About

The Office of Project and Performance Management (OPPM) is part of the DGS Administration division comprising three sections: Business Process Improvement (BPI) and data governance, Change Management (CM), and Project Management (PM). The division uses data analytics and business process automation, user-centered design, and strategic pipeline partnerships to improve operational efficiency at DGS.

Mission 

Our mission is to drive organizational excellence through data-driven insights, continuous improvement, and strategic alignment. We are committed to optimizing performance, fostering a culture of accountability, and empowering teams to achieve their full potential. By leveraging innovative tools and methodologies, we enable informed decision-making, promote transparency, and deliver measurable results that drive sustainable growth and success.

Vision

  1. Increase the operational effectiveness of DGS teams, programs, processes, and the agency.
  2. Create and sustain effective performance metrics and a results-oriented culture.
  3. Foster ongoing employee professional development and increase overall organizational effectiveness.

Contact the DGS Office of Project and Performance Management

Babila Lima, Acting Chief
Elijah Bell-Clarke, Deputy Chief
Department of General Services
200 N. Holliday St., Room 800
Baltimore, MD 21202