Mission

Through partnerships and collaborations, the Department of Human Resources ensures human resources services, policies, procedures, and systems are properly aligned with the City's aim to be an employer of choice. By attracting, developing, and retaining a diverse workforce, the Department of Human Resources guides City Agencies to foster a healthy, safe, and productive work environment for employees, their families, and the community.

Vision

The Department of Human Resources is a visionary and driven organization that effectively supports the mission of the City of Baltimore through:

  • Proactive, efficient, customer-focused Human Resources service delivery;
  • Focused investments in supporting Human Resources technologies and best practices; and
  • A culture of high performance and innovation.

Core Values and Operating Principles

  • Promote Integrity and Accountability – We honor our commitments and conduct business that promotes fairness, respect, honesty, and trust. We take responsibility for our actions.
  • Embrace Change, Creativity, and Innovation – We are committed to encouraging creativity and innovation to drive growth. We demonstrate the flexibility to adapt to change and the energy and drive to lead it.
  • Encourage Strategic Thinking and Execution - We understand and set goals that align with the direction of the City’s business. We adjust priorities and objectives as needed to remain aligned.
  • Champion Employee Development - We are committed to maximizing the potential and wellness of employees and to promote the City as a learning organization.
  • Model Leadership - We lead by example and advocate equitable treatment in our behaviors, policies, procedures, and practices.
  • Demonstrate Effective Communication - We demonstrate two-way listening and speaking skills. We deliver information and ideas in an open, clear, and timely manner to provide direct reports, peers, and supervisors with information they need so they can effectively do their jobs.
  • Produce Quality Results - We believe those we serve deliver excellent service and quality results.

Resources