Classification & Compensation
The Office of Classification and Compensation oversees fair job classifications and compensation plans. We provide market-competitive compensation that attracts, retains, and motivates employees.
We ensure classifications are appropriately titled and graded by conducting market analyses and surveys. The design, implementation, and revisions of the City’s compensation plans, classification systems, pay structures, job analysis, and evaluation are in line with City, State, and Federal policies and regulations.
Employee Assistance Program (EAP)
The Employee Assistance Program (EAP) offers behavioral and emotional support for City employees and eligible dependents experiencing distress. These services are free and available for in-person and virtual sessions.
Schedule an Appointment
EAP Hours | Monday - Friday between 8:30 a.m. – 6:30 p.m.
(410) 396-1859
Complete the EAP Intake Forms Packet
Complete the EAP Intake Referral Form
Here2Help 24/7 Live Support Line
Call or Text 988
EAP helps with:
| Addiction | Relationship/family concerns |
| Anxiety and depression | Stress Management |
| Attendance difficulties | Trauma |
| Financial obstacles | Work performance issues |
| Grief/loss support | Work-life balance |
| Connection to resources (financial, legal, treatment) | Workplace violence |
Employee Benefits
The Office of Employee Benefits manages the City's health and welfare benefits plans for employees, retirees, and eligible dependents. The City offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops.
Contact Us
(410) 396-5830 or (410) 396-5831
Email Office of Employee Benefits
Email Wellness
Employee and Retiree Benefit Enrollment
2023 January 1 - December 31 Benefits Enrollment
2024 January 1 - December 31 Benefits Enrollment
Employee Engagement & Strategic Partnership
Approximately 80% of employees in the United States are disengaged. This has a huge impact on customer experience, the well-being of staff, the quality of services, and the financial health of an organization. In response, the Department of Human Resources created the Office of Engagement and Strategic Partnership to work with agencies to drive employee engagement and leverage DHR resources to support the agencies’ strategic initiatives.
We will achieve this by:
- Offering a robust employee engagement tool that is benchmarked against both public and private organizations
- Working with City agencies to provide timely data and trends and developing customized action plans to improve the engagement of their respective employees
- Continuing to measure and supply targeted support for ongoing improvement
HR Technology
The Office of HR Technology (HRIT) team is responsible for the implementation and maintenance of the City of Baltimore’s HR System. Our team provides internal technical support for the Department of Human Resources' hardware and software. The team works closely with City agencies to ensure a smooth process throughout a candidate's employment lifecycle.
Policy & Compliance
The Office of Policy and Compliance provides expert counsel to the Department of Human Resources, the Mayor’s Office, and City agencies to ensure understanding, consistent interpretation, application, and compliance with City, State, and Federal human resources policies, employment laws, and regulations.
The office also oversees the administration of the Civil Service Commission.
Contact Us
Email Policy and Compliance
Additional Resources
View the full Civil Service Rules document.
Print or download a copy of the Civil Service Appeal or Grievance Hearing Request Form.
Learning & Development
The Office of Learning and Development provides training to City agencies and personal development opportunities for its employees. Our goal is to offer cutting-edge training programs to propel employees forward. We continuously improve our curriculum for the changing needs of our diverse workforce. All City of Baltimore employees have access to on-demand learning, classroom instruction, and hybrid options for training, and most courses are free of charge. We truly believe knowledge is power!
Contact Us
General Questions:
Email Learning and Development
Technical Assistance with Online Courses:
Email IT Learning Support
Additional Resources
Visit the Mayor’s Office of Employment Development (MOED) website for educational and job training resources.
Visit The Enoch Pratt Free Library website for other great resources.
Recruitment
Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work.
Visit the “How do I apply?” page for detailed information about applying for a job.
Visit the “Disability, Residence & Veteran’s Preference” page for detailed information about disabilities, residency, and Veterans.
External candidates and current City employees may apply to available employment opportunities and monitor the status of their application(s) in the Workday system.
External Candidate
Employment Opportunities
Learn More
Baltimore Police
Department Careers
Learn More
Current City Employee
Employment Opportunities
Learn More
Contact Us
Email Recruitment