Charm City Cleanup

What is the Charm City Cleanup Initiative? 

The Charm City Cleanup Initiative is Baltimore’s most ambitious citywide cleaning initiative, focused on cleaning public spaces and supporting residents’ sense of pride and ownership in Baltimore’s neighborhoods. In its second year, this coordinated effort combines proactive government services, community engagement, and cross-agency collaboration. 

To usher in Charm City’s New Culture of Clean, every single neighborhood in Baltimore will be visited by the city agency and partner cleanup crews to address resident service requests and proactively clean neighborhoods. Neighbors will be encouraged to report issues to 311, volunteer for cleaning events across the city, and coordinate cleanups in their own neighborhoods. We’ll be in every corner of the city, and you’ll be able to follow our progress through public maps showing when and where we’re working. 

The Charm City Cleanup Initiative emphasizes a collaborative approach: Our Streets, Our Neighborhoods, Our Baltimore.

What Baltimore City agencies and partners are involved in the Charm City Cleanup?

We’re bringing city agencies, stakeholders, and partners together to get the job done:

1. Department of Public Works (DPW) will be out sweeping streets, clearing storm drains, cleaning up graffiti, and getting ahead of rodent issues.
2. Department of Transportation (DOT) will patch potholes, clear sidewalks, and mow our medians.
3. Baltimore City Recreation & Parks (BCRP) will clean our tree pits, and care for our green spaces.
4. Clean Corps will be working in their forty-two communities and will tackle alleys, streets, sidewalks, and vacant lots, all while working alongside you, our Baltimore residents.
5. DHCD will conduct property maintenance inspections and investigate illegal dumping.
6. MOCA will communicate with communities, engage volunteers, and provide educational resources.

What does the Charm City Cleanup aim to achieve? 

Every Baltimore City neighborhood will be cleaned during the Charm City cleanup. Baltimore City will be segmented into 24 clusters of neighborhoods. Baltimore City agencies and Charm City Cleanup partners will service every cluster, one week at a time. Major and minor nuisances will be addressed through a strategic combination of completing 311 service requests and proactive work. City agencies will deploy crews to complete 311 service requests on the same schedule in each cluster, while Clean Corps partners will proactively clean neighborhoods with the highest need. Resident volunteers can organize community cleanups supported by the Charm City Cleanup teams. Residents who need support in doing their part to keep their own blocks clean will be connected to resources.

How will Baltimore City track work completed and communicate with residents? 

Residents should report issues for service online or by calling 311, downloading the 311 app on your Android or Apple device, or on the web. These service requests will inform much of the work performed by the agencies and partners. Completions of service requests and proactive work will be tracked on the Verbosity platform, Baltimore City’s technology partner for the Charm City Cleanup Initiative. 

The Charm City Cleanup Dashboard will show the neighborhood cluster schedule and our progress as we move through every neighborhood. 

How can residents and the public get involved? 

You can participate in the initiative by volunteering or leading a clean-up in your neighborhood during the week that Charm City Cleanup will service that area. Please visit the Volunteer Hub to volunteer or to register your clean-up. You can also participate by submitting a service request for issues you identify in your neighborhood by submitting a service request on the web, by calling 311, or by downloading the 311 app on your Android or Apple device.

Volunteer Registration and Information:

Charm City Cleanup Initiative Neighborhood Clusters 

City agencies will be working in a cluster of neighborhoods each week.

View a text version of the cluster map.