1. Information We Collect:

• Personal Information: We may collect personal information such as your name, email address, phone number, and other contact details when voluntarily provided by you through forms or interactions on our website.
• Non-Personal Information: We may also collect non-personal information such as browser type, language preference, referring site, and the date and time of each visitor request.

2. How We Use Your Information

• To Provide Services: We use your personal information to respond to your inquiries, process transactions, and provide you with information and services requested.
• To Improve Our Website: We may use non-personal information to analyze trends, administer the site, track user movements, and gather demographic information to improve our website's usability.

3. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your browsing experience, customize content, analyze trends, and track users’ movements around the website. You can control the use of cookies at the individual browser level.

4. Disclosure of Information

We do not sell, trade, or otherwise transfer your personal information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is completely secure.

6. Your Consent

By using our website, you consent to our Website Privacy Policy.

7. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

8. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at webmaster@baltimorecity.gov.