Administrative Assistant, Residential Reserved Disabled Parking

Job Summary

The Administrative Assistant provides support to a department consisting of customer service interface internally and externally, processes various forms and applications, and maintains and reports on electronic and hard-copy files. Additionally, the position will provide professional customer service including follow-up response calls, progress report drafting and other internal or external requests affecting the department. Ultimately, the position provides administrative, clerical, and non-managerial task support to ensure smooth departmental operations. 

Download Job Description for application instructions.

About PABC

The Parking Authority, a quasi-city agency of the City of Baltimore, is an equal employment opportunity employer and strictly prohibits discrimination and unfair employment recruitment, hiring, selection, transfers, and promotion. The Parking Authority is a smoke-free and drug-free workplace. We encourage a diverse work environment. Sign up for email alerts when new job opportunities are posted.

Parking Authority Designated a Healthiest Maryland Business

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Healthiest Maryland Businesses is a collaboration of Maryland businesses with a shared mission of improving health through worksite wellness efforts. Participating businesses are referred to accredited worksite wellness resources, receive education and assistance, and are recognized for their commitment to improving the health of their workforce. 

The Healthiest Maryland movement aims to engage leaders to commit to maximizing Marylanders' well-being by implementing a comprehensive, coordinated strategy to promote health where Marylanders work, live, and learn. ​

The Parking Authority is committed to this effort.

PABC Core Values

The Parking Authority of Baltimore City seeks individuals who share our core values of:

  • Integrity
    • We follow all laws, regulations, policies, and procedures.
    • The decisions we make are morally right and in the best interest of the city.
  • Professionalism
    • We interact with our customers and with our teammates with professional conduct and courtesy at all times.
    • Our actions and appearance reflect the professional nature of our organization.
  • Responsiveness
    • We respond quickly to the questions, concerns and needs of all of our customers and of our teammates.
  • Fairness
    • In our interactions with customers and teammates, we are always fair and unbiased.
  • Innovation
    • We are always looking for ways to accomplish our mission better, faster, and at less cost.

We are committed to providing the best possible climate for maximum development and goal achievement for all employees.  We provide an excellent benefits package, are committed to diversity, and will not discriminate against employees or applicants for employment on any legally recognized basis including, but not limited to: race, color, religion, national origin, ancestry, sex, age, marital status, physical condition or disability, mental capability, sexual orientation, gender identity or expression or veteran status.

Parking Control Agents are Department of Transportation Employees NOT Parking Authority Employees.