Baltimore City Department of Public Works

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What We Do

The Baltimore City Department of Public Works (DPW) provides important services that keep our city safe and clean. We make sure people have clean drinking water, manage stormwater and wastewater for nearly two million people, and help keep Baltimore tidy by collecting trash and recycling. We also offer extra cleaning services to improve our neighborhoods.

Three sanitation workers cleaning an alleyway together

Help With Water Bills

DPW has programs to help residents with water costs.

Water Bill Adjustment Options

If you're facing financial hardship, you may be able to get adjustments or exemptions on certain charges.

Get Water Bill Help

Water4All Discount Program

If you qualify, you can get a discount on your monthly water and sewer bills.

Apply for a Water Bill Discount

PromisePay Payment Plans

Need more time to pay your bill? We offer flexible payment plans.

Find Flexible Options

A 311 customer service representative handling inquires

Report a Problem with 311

Need help with a city service? Use Baltimore’s 311 system to:

- Request a new trash can

- Report a water main break

- Plan a community cleanup

Submit a 311 Request

Trash & Recycling Services

Trash & Recycling Pickup

Find out when your trash and recycling are collected.

View Pickup Schedule

Community Recycling Drop-Off

Take recyclables to a nearby drop-off location.

Drop-Off Centers

Bulk Trash Pickup

Schedule a pickup for big items like furniture or appliances.

Request Bulk Pickup

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