New E-PERMITS Is Now Live!
I am excited to announce that the new E-Permits is LIVE! We’ve included a Go-Live Support Packet that has resources to help you access, navigate and use the new E-Permits.
We look forward to your learning about all the new system has to offer. Thank you for your patience as we transition to our new E-Permits.
Sincerely,
Alice Kennedy
Housing Commissioner
DHCD E-Permits
The resources below are provided to help you access, navigate, and use the new DHCD E-Permits.
Click the links in the Resource Name/Link column to go to or view the resources.
Resource Name/Link | Brief Description |
| External E-Permits Portal Landing Page | Where customers log in to access the new E-Permits Portal |
| E-Permits Support Guide | Summary of support resources available to assist you |
| Getting Started in E-Permits | Resources and information to help you get started in the new E-Permits Portal |
| Permit Like a Pro | How-To guides and video recordings about applying for DHCD permits and license registrations |
| Glossary | Summary of key terms related to the new E-Permits Portal |
Visit DHCD Permits Website for more resources.
NOTICE: Updated Phone Number in PIN Record Number Email
If you were sent your E-Permits PIN Record Number email on February 3, 2025, an incorrect contact phone number was included.
The correct phone number is 443-984-1809.
If you have any questions or need assistance using your PIN Record(s) Number, please contact the DHCD Permits Office via email at dhcd.permits@baltimorecity.gov or phone at 443-984-1809.